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12/18/08

Computer Hangs During Shutdown or Displays

By Poresh Chandra Roy  |  2:17 PM No comments

Computer Hangs During Shutdown or Displays a "Cannot Find Enough Free Resources" Error Message . Error Message
You may experience any of the following symptoms: "
After you click Start, click Shut Down, and then click either Restart or Shut down in the Shut Down Windows dialog box, the computer may begin to shut down but then stop responding (hang). When this occurs, the computer stops at a blank screen. The mouse pointer is displayed, but you cannot move it. The computer does not respond either to mouse movements or to keyboard input."
If your floppy disk drive is not present in My Computer, the Standard Floppy Disk Controller device in Device Manager may display the following error status:
This device cannot find enough free resources that it can use. (Code 12)
The following STOP error message may appear when you shut down from Safe mode:
STOP 0x0000009FDriver_Power_State_Failure Solution
To resolve this behavior, visit the following PACE Web site:
http://www.paceap.com
Download the latest Tpkd.zip driver, unzip the file, and install the driver. Windows stops responding during Windows XP shut down
Symptoms
When you shut down your Microsoft Windows XP-based computer, Windows may intermittently stop responding (hang), and you receive the following message:
Saving your settings.
During this time, you may be able to move the pointer, but the computer may not respond when you press CTRL+ALT+DEL. Solution
Use one of the following methods to resolve this problem.
Method 1: Use Windows Update (recommended)
Go to the following Microsoft Web site:
http://v4.windowsupdate.microsoft.com
Click Scan for updates.
Click Review and install updates.
Click Install Now to install the recommended updates.
Method 2: Install only the "Restarting Windows XP" update
File information
The English version of this update has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date
Time
Version
Size
File name
Platform
10-Sep-2001
13:06
6.0.2600.0
62,464
Shgina.dll
x86
10-Sep-2001
13:06
6.0.2600.0
154,112
Shgina.dll
IA-64
Installation information
To install only the "Restarting Windows XP" update, follow these steps:
Visit the following Microsoft Web site:
http://v4.windowsupdate.microsoft.com
Under Other Options, click Personalize Windows Update.
Select the Display the link to the Windows Update Catalog under See Also check box.
Click Save Settings.
Under See Also, click Windows Update Catalog.
Click Find updates for Microsoft Windows operating systems.
In the Operating system list, click Windows XP RTM, select your language, and then click Search.
Click Recommended Updates.
In the Recommended Updates list, locate the Restarting Windows XP update, and then click Add.
Click Go to download basket.
In the Type or browse to the download location of your choice box, type the full path of the folder where you want to save the update, or click Browse to locate the folder.
Click Download Now.
Click Accept to accept the License Agreement and to complete the installation of the Restarting Windows XP update. Increase Shutdown Time So That Processes Can Quit Properly in Windows XP
When Windows shuts down, each running process is given 20 seconds to perform cleanup work by default. If a process does not respond within this time-out period, Windows displays the "Wait, End Task, or Cancel" dialog box for the process, which prompts you to wait for another 20 seconds, stop the process, or cancel the shutdown process.
Prolonging the Time-Out Period
WARNING:
If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To prolong this time-out period, you can modify a registry value. The default time-out value (20 seconds) is stored in the WaitToKillAppTimeout value in the following registry key:
HKEY_CURRENT_USER\Control Panel\Desktop

This value is expressed in milliseconds. You can use Registry Editor to modify this value and then restart the computer for the change to take effect.
Note: In general, it is best to refrain from increasing the shutdown time. For example, if your computer loses power, your uninterruptible power supply (UPS) may not be able to provide backup power for the computer long enough to allow all the processes, as well as the operating system, to shut down properly. When You Log Off the PC Restarts
Open System Properties
To open System Properties
Open Computer Management (Local)
In the console tree, right-click Computer Management (Local)
Click Properties.
Note:
To open Computer Management
Click Start
Click Performance and Maintenance
Click Administrative Tools
Double-click Computer Management.
Click on Advanced
Startup and recovery and clear the check mark in the box next to automatically reboot. Windows XP Restarts Unexpectedly Or Restarts When You Shut Down The Computer
Error
If you shut down your Windows XP-based computer, your computer may restart instead of shutting down.
The computer may also restart unexpectedly while you are using the computer to perform certain tasks.
An error message may appear on a blue screen when the computer restarts. Solution
Click the Start button
Right-click My Computer
Click Properties
Click the Advanced tab
Click Settings under Startup and Recovery
Under System Failure, view the Automatically restart check box
If the Automatically restart check box is selected, Windows automatically restarts if the computer stops unexpectedly
Click to clear the Automatically restart check box Note: You must be logged on as an administrator or a member of the Administrators group to complete this procedure. If your computer is connected to a network, network policy settings may prevent you from completing this procedure.
Log on to the host computer as either an administrator or the owner.
Click Start
Click Control Panel
Under Pick a category
Click Performance and Maintenance
Under pick a Control Panel icon section
Click System.
Click the Advanced tab
Click Settings under Startup and Recovery
Click to select any one of the following check boxes under System Failure:
Write an event to the system log
Send an administrative alert
Automatically restart Why This Happens
By default, the Automatically restart check box is selected so that you can continue to use the computer if a critical stop error occurs. Microsoft Services starts during the startup process before you log on. Therefore, the computer is functional after it restarts. If the computer stops because of a critical stop error, you lose all functionality, including the remote access functionality. After the computer restarts, you can investigate the reason for the stop error.
The stop error message only displays information about the possible cause of the critical stop error. In most situations, the error is logged in the system log.
Configure Windows to perform the following actions if a severe error such as a stop error or fatal system error occurs:
Write an event to the system log.
Notify administrators.
Automatically restart the computer.
Dump system memory to a file that advanced users can use for debugging
You must have at least a 2-megabyte (MB) paging file on the computer's boot volume if you want to configure the computer to either write an event to the system log or notify an administrator. If you configure Windows to create a dump file that contains the system memory data, you can use the dump file to debug the cause of the stop error.
To configure Windows to create a dump file, follow these steps:
Log on to the host computer as either an administrator or the owner.
Click Start
Click Control Panel
Under Pick a category
Click Performance and Maintenance
Under pick a Control Panel icon section
Click System
Click the Advanced tab
Click Settings under Startup and Recovery
Under Write Debugging Information, click one of the following entries:
Small Memory Dump: If you click this setting, the smallest amount of information that helps you identify the problem is recorded. This setting requires that you have at least 2 MB available for a paging file on the boot volume of your computer. If you click this setting, Windows creates a new file every time that the computer stops unexpectedly. A history of these files is stored in the folder that is listed in the Dump File box.
Kernel Memory Dump: If you click this setting, only kernel memory is recorded. This speeds up the process of recording information in a log when the computer stops unexpectedly. Depending on the random-access memory (RAM) in your computer, you must have 50 MB to 800 MB available for the paging file on the boot volume. The file is stored in the folder that is listed in the Dump File box.
Complete Memory Dump: If you click this setting, the contents of the system memory are recorded when the computer stops unexpectedly. If you use this setting, you must have a paging file on the boot volume that is sufficient to hold all of the physical RAM plus one MB. The file is stored in the folder that is listed in the Dump File box.
Windows always writes to the same file name. To save individual dump files, click to clear the Overwrite any existing file check box, and change the file name after each stop error.
To save memory, click to clear both the Write an event to the system log check box and the Send an administrative alert check box. The memory that is saved depends on the computer. Typically, these debugging features require about 60 kilobytes (KB) to 70 KB of RAM .

Author: Poresh Chandra Roy

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